Work Product (Artifact): Problem Resolution Plan

This artifact describes the process used to report, analyze, and resolve problems that occur during the project.

Purpose

To describe an orderly process for reporting, analyzing, and resolving problems that occur in the project.

Relationships

Container Artifact	Software Development Plan
Roles	Responsible: Project Manager	Modified By: Project Manager
Input To	Mandatory: Compile Software Development Plan	Optional: Develop Quality Assurance Plan	External: None
Output From	Develop Problem Resolution Plan

Properties

Optional
Planned

Illustrations

Templates	Problem Resolution Plan

Tailoring

Representation Options	The Problem Resolution Plan may physically be part of the Software Development Plan when the project environment is simple. If the project's interactions are complex (reviews, audits, assessments, and so on) with many stakeholders, it makes sense to separate this.