Guideline: Business Case
This guideline identifies sources of costs affecting the Business Case
Relationships
Related Elements
Main Description

Sources of Costs

Development costs are most typically associated with direct development expenses, but other sources generate project-related expenses as well:

  • Requirements gathering
  • Project management
  • Testing
  • System management, including development, testing and deployment systems
  • Initial hardware and software for development, testing and deployment systems
  • Production support
  • Data or transaction volumes which increased hardware investment to support
  • Initial implementation costs
    • hardware
    • packaged software
    • installation costs
    • development and testing costs
    • cost of running an acceptance test or pilot
    • deployment costs
  • Ongoing operating costs
    • Operating and support staff costs
    • System maintenance costs
    • Hardware and software maintenance
    • Communications
    • Software licenses
    • Environmental costs
  • Expansion and growth costs
    • Hardware
    • Software rework/amendment.