|
PROFESSIONAL
EXPERIENCE
IconATG, Chesterfield (St.
Louis),
Missouri 3/2009-Present
Improving Software Development Capabilities
- Provide expert SDLC and QA services - coach,
mentor, instructor, worker
- Improved requirement elicitation and management
with Rational
Requirements Composer (RRC)
- Rational tool suite integration
including Rational Team
Concert (RTC)
- Test Automation with Rational Functional Tester (RFT),
Rational Performance Tester (RPC), Rational Service Tester
(RST)
- Leverage Rational
Quality Manager (RQM)
as a gateway to overall quality
assurance activities
- Deliver demonstrations of Rational tools
Merck (SPCorp) (Remote to NC)
- Installation assistance for RequisitePro, Rational Rose Modeler, and SoDA.
Lockheed Martin (LMCO) (Chantilly, VA)
- Instructor for Borland DefineIT, CaliberRM and UML Essentials.
Reinsurance Group of America
(RGA) (St. Louis
MO)
- Customized instruction for RGA OpenUp Process
based on
Rational Unified
Process.
John Deere (Moline
IL)
- Instructor for Requirements Ellicitation and
Facilitation.
- Instructor for Defining and Managing
Requirements with Use Cases.
North Dakota Job Service IT
Division (Remote
presentation to ND)
- Instructor for Introduction to Rational Unified
Process.
- Instructor for Iterative Project Management
with Rational Unified Process.
Centene (St. Louis
MO)
- Provided workshop and support for Rational
Functional
Tester (RFT) and Rational Quality Manager (RQM). The workshop defined a
test automation framework to enable early test case engineering and
support a test driven agile development methodology.
Conseco (Carmel IN)
- Conducted an ALM Assessment. The
assessment report provided a summary of observations, an impact map,
and a roadmap for ALM improvement initiatives as well as suggested best
practices to accelerate application development.
Federal Reserve Bank
(St. Louis MO)
- Provided training and support for Rational Team
Concert (RTC)
- Assisted with definition and implementation of
extensive RTC customizations
- Supported migration of ClearQuest change
requests and ClearCase code
USfidelis
(Wentzville MO)
- Defined test strategy and supported test
planning for new system development, mentored test team in best
practices for design of test cases and use of automated
testing, provided guidance on requirement management as well
as requirement quality to establish practices supporting downstream
development and testing efforts
IBM Regional Mentor Program
for
Quality
Management
- Participation in this enablement program
provides
early access to
upcoming product releases and solutions to allow for development of
deep technical skills in advance of product release. In turn, regional
mentors can help IBM Rational product users accelerate their
implementation and use of IBM Rational products, thereby, improving
ROI.
Atlanta Group Systems Inc. (AGSI),
Atlanta, Georgia 11/2005-3/2009
Business Management and Technology Consulting
Cash America International
(contract assignment, Fort Worth TX) - Improve SDLC processes and
capabilities to deploy a Point-Of-Sale/Service enterprise application
(Converted to employee 12/2008 – 03/2009- Director of Quality
Improvement)
- Provided balanced recommendations and support
for all phases of the product / software / application development
lifecycle, provided strategic and tactical execution of selected
process, procedure and tool implementation recommendations
- Performed objective assessment of the SDLC
processes and capabilities to effectively mitigate risk and test a
Point-Of-Sale/Service enterprise application
- Provided recommendations and support for all
phases of the application development lifecycle, provide strategic and
tactical execution of selected recommendations
- Worked closely with the CAI leadership to
identify opportunities for improvements, assess value and impact of
suggested changes
- Assisted with and track project and production
release plans
- Aligned project efforts with business
requirements and expectations
- Provided mentoring and services to mitigate
project risks as interim Director of QA team
- Led and managed the effort for implementing a
modified Rational Unified Process (RUP) and provided an integrated
system which included, Requisite Pro, Clear Quest, Clear Case,
Functional Tester, Manual Tester, and Performance Tester
Federated Systems Group
(contract assignment, Duluth GA)
- Assessed needs and delivered workshop for PPQA
personnel so they confidently move beyond process compliance issues and
probe deeper into stakeholders needs, ensure work product authors have
done the necessary due diligence to be successful, and positively
impact process and product quality
VeriSign (contract
assignment, Savannah GA)
- Advocated, mentored and drove policy and
process improvements throughout the product development life cycle /
SDLC to support organizational objectives for CMMI-2 & 3
process compliance and to achieve business, operational, and
engineering goals
- Provided leadership and direction for
requirements / use case engineering and process implementation across
RUP based inception and elaboration phases
- Conducted training sessions for RUP-based
processes with Use Cases and UML for class and component diagrams
- Tailored SDLC process artifacts to support
incorporation of requirements management and design tools: CaliberRM
and Together Architect
Access Insurance Holdings, Inc.,
Atlanta, Georgia 2/2005-10/2005
Insurance industry -
Property/casualty insurance programs
Director (contract, 8
months) - Evaluated and improved all aspects of quality in delivering
and maintaining business systems and on-line presence.
- Advocated and affected changes for IT and
business to achieve overall quality and productivity improvements
throughout the software development life cycle
- Controledproduction system release processes,
for urgent and routine updates, improving customer experience and
quality through change management
- Mentored and trained staff in quality assurance
skills
- Business requirements gathering, software
testing, and project management
Auctionworks, Inc. d/b/a Marketworks,
Atlanta, Georgia 1/2002-8/2004
Services for global online
eCommerce business - Commerce without limits...
Director - Managed software
quality assurance and infrastructure teams, supported operational
growth leading to increased customer satisfaction and decreased
customer service load.
- Managed, mentored and trained QA (with
off-shore augmentation) and infrastructure teams for a high-volume
transaction system facilitating nearly 3 million transactions and with
customer sales reaching $30 million each month
- Defined objectives, policies, procedures,
guidelines, and standards for rapid application development to achieve
quality and minimize risk for mission-critical applications
- Provided leadership and direction for
development and testing personnel; coordinated and directed QA
activities; reduced rework and cycle time
- Quality leadership based on Six Sigma, CMMI,
and ISO-9000 and experience
Scientific Games International,
Alpharetta, Georgia 3/2000-8/2001
Products and services for
the lottery industry (Domestic and International)
Vice President -
Represented SGI in technical matters and managed issues, transitions in
system delivery, testing, and release. Provided technical oversight and
acted as technical point person in support of six online lottery
operations.
- Directed development, evolution, and execution
of policy, process, and procedures for software development and quality
assurance based on ISO9000 and SEI CMM Software Engineering guidelines
/ requirements
- Ensured customer satisfaction by creating
project plans and schedules with defined software development, quality
testing, and release processes
- Managed expectations of internal and external
business relationships by advocating and building open lines of
communication and accurately presenting system development status and
QA / test findings
- Defined business priorities for enhanced
delivery and installation of system updates by coordinating
inter-departmental activities " Fostered a cooperative team-oriented
environment for development and quality assurance by implementing
well-defined policies, processes, and procedures
- Conduct performance appraisals; provide
mentoring for developing skills, methods and work habits; determine
training needs for professional development
Pitney Bowes, Shelton,
Connecticut 6/1999-4/2000
Postage and packaging products and services
Product Integrity Leader
(contract, 11 months) - Managed team of 9+ FT test engineers augmented
by 20+ additional testers responsible for verifying and validating
products through alpha and beta release phases before national
commercial release, tested secure transaction products for the Small
Office / Home Office requiring broad knowledge of client / server
applications and network communication technologies.
- Worked closely and collaborated with executive
management and development team leads to define project priorities and
make appropriate tradeoffs in order to optimize time-to-market
- Implemented automation for improved regression
test coverage and shorter test cycles, designed custom reports to
communicate product quality
- Directed comprehensive functional, usability,
performance, and security testing, planning and execution to ensure
product integrity
- Coordinated with other leaders to improve and
standardize processes across several similar product lines to
facilitate centralized management
InfoWorks UnLtd., East Lyme,
Connecticut 6/1998-6/1999
Quality scientific and engineering applications
Managing Director / Consultant
- Representative clients and projects include:
- Electric Boat division of General Dynamics -
Established requirements and developed a relational drawing database
that accommodated an extensive library for a nuclear submarine
subsystem providing a comprehensive drawing management capability
- Northeast Utilities - Millstone Nuclear Power
Plant - Provided support for Northeast Utilities Training Information
Management System (NUTIMS), a 3-tier client/server enterprise
application - Facilitated communication between training department
managers and backend development team and created custom reports
derived from a data warehouse - Created and refined over 50 dynamic
reports to provide status of training for employees as required by
Nuclear Regulatory Commission - Developed and updated applications for
instrumentation and calibration departments at Millstone nuclear power
plant to reduce time spent performing tech spec surveillance
A&T Engineering Technology
Center, Mystic, Connecticut 10/1990-6/1998
Contractor
to the Department of Defense
Corporate Program Manager
- Developed, deployed, and provided training for
quality system components as the basis for ISO-9000 registration;
member of the Corporate Quality Council, Quality Manager for division
of 400 employees and Management Representative for unit of 120
employees that obtained ISO-9001 registration February, 1998
- Managed business and project budgets, ensured
customer satisfaction through successful project execution, identified
new business opportunities, responded to RFPs, built internal resources
for new opportunities and to meet desired growth plans
- Designed and developed simulation software,
data acquisition hardware, embedded firmware components, and custom
communication software and hardware for commercial and military
applications
- Designed and developed hardware, software, and
interfaces for sonar and combat systems used for research and
development of sonar system concepts
PURVIS
Systems Incorportated, New London, Connecticut 1982-1990
Contractor
to the Department of Defense
Senior Systems Engineer
- Worked as a senior member of the Land Based
Integrated Test Site (LBITS) AN/SQQ-89 sonar suite
simulation/stimulation development group to develop SQQSIM. This effort
required in-depth knowledge of the sensor interfaces and those of the
ASW Combat System (ASWCS). Operation of the hull mounted AN/SQS 53
sonar, towed array AN/SQR-19, and sonobuoy based AN/SQQ-28 was required
to develop and use the SQQSIM system.
Naval
Underwater Systems Center, New London, Connecticut
1978-1982
Department of Defense - Navy
Systems Engineer
- Designed and developed hardware, software, and
interfaces for sonar and combat systems used for research and
development of sonar system concepts.
TECHNICAL SKILLS
- Methodologies / Frameworks
- Rational Unified Process (RUP), Unified Modeling Language
(UML), Borland Application Lifecycle Model (ALM), SEI CMM / CMMi,
Agile, eXtreme Programming (XP), ISO-9000, IEEE, ITIL, MIL-STD / DoD,
PMI PMBOK
- Operating Systems / Hardware
- Windows NT/2000/XP/Server, MAC OS X, UNIX - AIX / Linux, Dell, IBM,
HP
- Languages / Databases -
VB, VBA, C, C++, JAVA, HTML/CSS, VB.NET, .NET, PHP, SQL, Oracle,
Access, MySQL
- Tools - Rational
RequisitePro, ClearQuest, ClearCase, Functional Tester, Borland
DefineIT, CaliberRM, StarTeam, Together / Eclipse, TestTrackPro, QA
Wizard, eTest Suite, QuickTestPro, WinRunner, Test Director, DevTrack,
VSS, Crystal Reports, RDD-100, MS Office Word, Excel, PowerPoint, VBA,
MS Access, MS Project, MS Visio
- Expert-level skills with various tools to
provide real solutions to real problems, leveraging an extensive
hands-on software development background to design and implement
customized solutions
EDUCATION
- Rensselear Polytechnic Institute in Hartford
Connecticut
Master of Science, Technology
Management
- University of Vermont in Burlington Vermont
Bachelor of Science, Electrical
Engineering
CERTIFICATES
- IBM
Certified Solution Developer for Rational Unified Process
7.0 (CSD-RUP7)
- Agile Project Management - Certified ScrumMaster
(CSM)
|
|